Privacy Policy

As part of your use of our website, application and blog, we may collect and process your personal data. The purpose of this charter is to inform you about the data we collect, how it is processed and your rights with regard to this data, in accordance with current legislation and in particular the General Data Protection Regulation.

The data controller is GREEN FOOD PARTNERS, whose contact details can be found on its website, which can be accessed at the following link: https://www.greenfoodpartners.com/mentions-legales/.

1. Collected data

The personal data concerning you that we may potentially process will necessarily depend on the precise context of our professional relations and the capacity in which you use our various services and tools.

It may include your name, your contact details (e-mail address, postal address, telephone number, etc.), any information useful for the proper management of your file, any information concerning you contained in the various documents and correspondence linked to the files we process, and more generally all information qualified as personal data, provided or otherwise generated in the context of our interactions.

This includes data required for registration (name, postal address, e-mail address, telephone number, photo, age, etc.) as well as data collected for the proper operation of the application (geolocation, IP address, etc.).

This data is mainly collected via forms, as well as during your interactions with our application and website, notably via cookies and/or log files.

This data is essential for processing your requests and carrying out our mission, as well as for the proper functioning of the application, site and blog. Therefore, if you refuse to provide this data, or withdraw your consent when the legal basis for processing is the consent of the person concerned, we inform you that we will not be able to follow up your request or allow you to use these tools.

2. Purpose of processing

This data enables us to:

  • respond to contact, quotation and subscription requests,
  • monitor customer relations and relations with prospective customers,
  • fulfill our contractual mission as defined in any contracts entered into,
  • create the personal space of Internet users and users of the various modules,
  • create the user’s account on the application or blog,
  • enable users of the application to benefit from personalized unsold product offers,
  • enable blog users to edit articles, videos or tutorials
  • maintain, update and support the site, the blog application and the site,
  • manage complaints,
  • to carry out commercial solicitation and prospecting operations, provided that you have not objected,
  • provide you with information and promotional offers,
  • to manage the exercise of your rights under personal data protection regulations,
  • to manage the presentation and organization of the site, the application, the blog and the site,
  • to produce anonymous statistics on the use of the site, the application, the blog and the website.

When personal data is collected, you will be informed whether certain data is optional or must be provided for legal, regulatory or contractual reasons. In such circumstances, we will warn you if your decision not to provide the requested data would have an impact on your use of the site, the application, the blog and the site.

In addition, we invite you to consult the “Cookie policy” page for more information on the information that may be collected to ensure the proper functioning and ease of use of the site or our tools.

3. Legal basis for processing

We inform you that the legal basis for processing, depending on the purpose of collection, is as follows:

  • Request for contact, quotation and/or subscription: the legal basis for processing is consent;
  • Follow-up of contractual relations and/or prospects: the legal basis for processing is the performance of a contract and consent;
  • Fulfillment of the contractual relationship: the legal basis for processing is the fulfillment of a contract;
  • Account creation: the legal basis for processing is consent;
  • Publication of articles or videos: the legal basis for processing is consent;
  • Offer of personalized unsold products: the legal basis for processing is consent;
  • Processing of complaints: the legal basis is the company’s legitimate interests and compliance with legal obligations;
  • Sending commercial e-mail solicitations about products similar to those ordered by customers: the legal basis for processing is the company’s legitimate interest in promoting our products to our customers;
  • Sending commercial e-mail solicitations about other products offered by GREEN FOOD PARTNERS: the legal basis for processing is consent;
  • Management of the exercise of your rights to your personal data: the legal basis is compliance with legal obligations;
  • Management of our website: the legal basis for processing is consent.

4. Data retention

Your data is stored for a period that varies according to our legal and contractual obligations:

  • Data required to fulfill contractual obligations: for the entire duration of the commercial relationship and ten (10) years for accounting obligations;
  • Data required to carry out loyalty campaigns and canvassing: for the entire duration of the commercial relationship and three (3) years from the last purchase/end of the last service;
  • Data concerning opt-out lists: three (3) years;
  • Data required to manage the exercise of your rights to your personal data: five (5) years;
  • Data required to process complaints: five (5) years.

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, we would like to point out that since no mechanism offers maximum security, there is always a degree of risk when using the Internet to transmit personal data.

5. Recipients of your personal data

Our company’s staff, any subcontractors and co-contractors, as well as our business partners if you have given your consent, are likely to receive all these categories of data, provided that they guarantee an adequate level of protection.

Please note that all personal data collected is processed and stored within the European Union by OVH, host of the site and application, whose full contact details are given on the “Legal information” page.

Exceptionally, your data may also be transmitted to third parties:

  • to comply with a legal or regulatory obligation;
  • in application of a judicial or administrative decision, or of an independent administrative authority.

6. Rights to your personal data

You have a number of rights in relation to your personal data, which you can exercise by simply contacting GREEN FOOD PARTNERS (using the site’s contact page or at [email protected]):

  • Right of access: you have the right to access your personal data held by GREEN FOOD PARTNERS;
  • Right of deletion or rectification: you may request the deletion or rectification of erroneous or obsolete personal data;
  • Right to object and limit: you have the right at any time to object to the processing of your personal data, or to limit the processing of your personal data;
  • Right of withdrawal: you have the right to request that your personal data no longer appear on the site or in communications issued by the site;
  • Right to portability: you may request that your personal data be transmitted in a usable electronic format and/or transferred to a new structure;
  • Instructions after death: you have the right to define the fate of your personal data after your death;
  • Complaints: you have the right to lodge a complaint with the CNIL or to bring an action before the competent courts if you feel that we have not respected your rights.